Shipping + Return Policy

Shipping policy:

-Items will ship in 3-5 business days 

-Please register your account fully including email so we can send you tracking information.

-Tracking information will be sent once item leaves the warehouse. 

-Shipping is based on weight and location.

-You may receive your packages in multiple shipments based on which warehouse they leave from.

- Customer is responsible for making sure the correct address is under customer profile before order is placed.

-Orders can not be modified or canceled once placed. 

-We are not responsible for lost or stolen packages. If an item is shown as being delivered, but hasn’t been, you must contact your local post office and provide them with the tracking number to resolve. 

Return policy:

We want you to LOVE your items! If the fit is not what you expected, or it's just not LOVE, please follow the steps below:

- Items must be shipped back NO LATER than THREE days after receiving the item to Dash of Sparkle Head Quarters 1940 Sandy Hook Rd Suite 105 Goochland, VA 23063

-Please Include a note with return stating your name and order number the item is from. 

- Items must be unworn, unwashed, and free of order or animal hair.

- All tags must be attached to items.

- #DashDeals, sales items, epic events, bralettes, food items, spa items, makeup, and any discounted items are final sale.

- Once processed, you will receive a credit (minus shipping and 10% restocking fee) in the form of a gift card to be used in our Boutique. Gift cards expire after one year. 

- Returns are picked up every other Friday from our PO Box. Once processed, we will issue a credit on Mondays orTuesdays. 

-Credit can not be used until item is received, processed, and we have placed the credit back onto your account with us. 

Defective Items:

Inspect your items as soon as they arrive. Worn items, washed items, or items with tags removed will be ineligible. If a defect is noticed, please e-mail us a photo within 3 days of receiving the item so we can resolve this issue. 

- All other issues, please e-mail info@dashofsparkleboutique.com